Returns & Exchanges

At NATURALTEIN, we want you to be completely satisfied with your sustainable fashion choices. If your order doesn't meet your expectations, you can return unworn items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all labels and tags are attached and the product is in its original condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.